WE CARE

Nyack Hospital’s “WE CARE” Standards are the fabric of our care and culture.  WE CARE emphasizes customer service and is our number one priority.  The nursing staff at Nyack Hospital exemplifies these standards in caring for our patients every day.

WE CARE Standards emphasize:

• Working together
• Empowerment
• Communication
• Appearance
• Responsiveness
• Excellence in Service

As part of Nyack Hospital's commitment to these standards, The Rapid Response Team was implemented in March, 2006. This IHI initiative provides rapid diployment of a medical management emergency team. In 2007, Rapid Response was extended to allow patients and their family members to activate the team. Nyack Hospital is one of the first hospital in New York to partner with our patients for quality care.